MyOffice will do a site survey to ensure current facility cabling structure meets desired specifications. Our team will observe how current telecom products - like pbx phones, VOIP - and services are utilized by client. Interviews of stakeholders and a call flow document will be generated. MyOffice will execute a feature questionnaire to determine client’s desires for a new business phone system. Answers will be ranked as “nice to have” versus “need to have”. MyOffice will discuss “technology price thresholds” to determine client budget and 5 year technology plan. Based upon all factors, MyOffice Relationship Managers will discuss rough numbers with client. Once a direction is approved, MyOffice Solution Specialists will meet with our client to ask more specific technology needs and prepare quotation. Once approved and deposit secured, all equipment and software ordered and staged at MyOffice facility in San Diego, California. Basic programming and testing is completed. Equipment is then carefully packaged and shipped or hand delivered, and met by on-site Technician who coordinates with a MyOffice Remote Tech Team, and installed.
Customers upgrade to new technology, downsize, and go out of business. MyOffice purchases this equipment and our purchasing managers pull a configuration and photograph of your product. A valuation quote will be provided in writing within (5) business days. Once purchased, we bring it to our state-of-the-art testing and refurbishing center. Equipment is fully tested to ensure all features meet manufacturers’ specifications. All equipment must meet strict cosmetic standards too. Telephones get new plastics, displays, desi strips, handset and cords. Every telephone is individually boxed and labeled.
“For several years, MyOffice has managed the telcom needs of our locations with no hassle. Whether it is a phone system migration, voicemail system upgrade or simple to complex cable work, MyOffice, Inc. gets it done.”
- IT Manager
The Sporting Club
“The equipment looks as good as new, but at a fraction of the price of new. We get a better warranty than from the manufacturer! We've been completely satisfied with the quality, reliability, price and warranty for over a decade."
- Director of Facilities